Shipping and Delivery Information

Shipping and Delivery Information

At TSexShop.com, we are committed to ensuring that your orders are delivered quickly, discreetly, and securely. We offer a variety of shipping options to suit your needs, and we work with trusted carriers like UPS, FedEx, and USPS to deliver your order safely.

C.O.D. Certified Funds For customers opting for Cash on Delivery (C.O.D.), payments must be made using a certified check or money order. Please note that personal or company checks are not accepted for C.O.D. payments, as per carrier requirements.

C.O.D. Company Check If you prefer to pay with a company check upon delivery, you can do so with approval. To use this method, you must first be approved for terms with TSexShop.com. Once approved, you can pay the UPS or FedEx driver with a company check at the time of delivery.

Payment Details for C.O.D. For both C.O.D. Certified Funds and C.O.D. Company Check, payment must be made in the exact amount. All checks or money orders should be made out to TSexShop.com. Please note that cash, credit cards, and debit cards are not accepted for C.O.D. shipments. If the carrier is unable to collect payment after three delivery attempts, the package will be returned to us. In such cases, the customer will be responsible for all freight charges and may incur a 20% restocking fee. If you'd like your order to be reshipped, please contact us, and we will arrange it, though additional shipping charges will apply.

Shipping Rates We offer competitive shipping rates through various carriers, including UPS, FedEx, and USPS. Shipping rates are calculated based on the weight, dimensions, and destination of your order. During the checkout process, you will be able to choose your preferred shipping method and see the associated costs.

Discreet Packaging Your privacy is our priority. All orders are shipped in plain, unmarked packaging with no indication of the contents inside. Our return address label will not mention TSexShop.com, ensuring complete discretion.

Delivery Times Most orders are processed within 1-2 business days. Delivery times may vary depending on your location and the shipping method selected. Standard shipping typically takes 3-7 business days. Expedited shipping options are also available for faster delivery.

Tracking Your Order Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your delivery at any time.

For any questions regarding your delivery or shipping options, please feel free to contact our customer service team. We're here to help!